Enhanced Email Communication in Dynamic 365 CRM

We now have light weight email editor which can be used as a non-blocking window over Dynamic CRM while we are still allowed to be browsing and navigate in dynamic CRM.

Here is a video link which talks about

• How to setup?
• How to use?
• How it differs from Standard email editor?
• Only gets triggered for new or fresh emails.

Note: 

• This feature is available in the Unified Interface only. 
• This capability is intended only for Dynamics 365 Sales Enterprise.

If you are missing Sales application refer here to get it install in D365 CRM

https://vjcity.blogspot.com/2020/02/how-to-add-missing-application-in.html

Here are some more articles

>> Enhanced Email Communication in Dynamic 365 CRM

>> Configure email synchronization and Mailboxes on Microsoft Dynamics CRM 365 Online

>> How to make Email signature NOT editable in email body in Dynamic CRM

>> Send an email from Dynamic CRM in C#

>> Change the email template content dynamically in Dynamic CRM

>> Error: The email must have at least one recipient before it can be sent.

Reference Links

https://docs.microsoft.com/en-gb/dynamics365-release-plan/2019wave2/dynamics365-sales/contextual-email-communication

https://docs.microsoft.com/en-gb/dynamics365/sales-enterprise/set-up-enhanced-email